At MyPlace Properties, your privacy is our priority. This Privacy Policy explains how we collect, use, protect, and share your personal information when you interact with us through our website, social media platforms, or in person. By engaging with MyPlace Properties, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of personal information:
- Personal Identifiable Information (PII): Name, phone number, email address, national ID/passport number, postal/physical address.
- Property-related Information: Preferences, location interests, budget, and property ownership details.
- Transaction Details: Payment information, bank account details (where applicable), and contracts.
- Digital Data: IP address, browser type, cookies, and browsing behavior when using our website.
2. How We Use Your Information
We use the information collected to:
- Facilitate property sales, purchases, rentals, or management services.
- Communicate with you regarding listings, offers, and services.
- Verify identity and comply with Kenyan laws (e.g., anti-money laundering regulations).
- Improve our services, website functionality, and customer experience.
- Send marketing updates, newsletters, and promotional offers (you may opt out at any time).
3. Sharing of Information
We respect your confidentiality. However, we may share your information with:
- Service Providers: Banks, payment processors, surveyors, valuers, legal advisors, and property managers.
- Regulatory Authorities: Where required by Kenyan law (e.g., Kenya Revenue Authority, law enforcement).
- Business Partners: Only with your consent, for property-related opportunities.
We do not sell or rent your personal information to third parties.
4. Data Security
We implement strict security measures to safeguard your information, including:
- Secure servers and encrypted communications.
- Restricted access to authorized personnel only.
- Regular system updates and monitoring.
However, please note that no method of transmission over the internet is 100% secure.
5. Your Rights
As our client, you have the right to:
- Access and request a copy of your personal data.
- Request correction of inaccurate or outdated information.
- Withdraw consent for marketing communications.
- Request deletion of your data, subject to legal and contractual obligations.
To exercise these rights, contact us at:
📧 info@myplace.ke
6. Cookies & Online Tracking
Our website uses cookies to enhance your browsing experience. Cookies help us:
- Remember your preferences.
- Analyze website traffic.
- Improve user experience.
You can manage or disable cookies through your browser settings.
7. Third-Party Links
Our website or communications may contain links to third-party sites. MyPlace Properties is not responsible for the privacy practices of those websites. We encourage you to read their policies before sharing personal data.
8. Policy Updates
We may update this Privacy Policy from time to time to reflect legal, technological, or business changes. Updated versions will be posted on our website with the effective date clearly indicated.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
MyPlace
📍 LuckyBee Apartments, Opposite Comster Hotel off Mombasa-Malindi Highway
📧 info@myplace.ke
